Why we switched from Loom to Cap (and why you should too)

If you're paying for Loom and quietly wondering when screen recording turned into a recurring expense you actually resent, same.

We switched from Loom to Cap. Not because we wanted to trial another shiny tool. Not because we had time to mess around migrating our video library for fun. We switched because Loom got too expensive for what it is, and Cap gave us what we actually needed without the subscription creep.

The short answer is this: if you use screen recordings, screenshots, bug reports, client demos, async updates, or training, Cap is absolutely worth a look.

TL;DR

• Loom pricing started feeling harder to justify for a tool we use every week but do not want to babysit.

• Cap gives us the core stuff we actually care about, screen recording, screenshots, webcam, shareable links, and a cleaner setup.

• You can import your Loom library into Cap, which removes one of the biggest reasons people put off switching.

• The migration is more practical than it looks if you export your Loom share links properly and split your imports into batches.

• If you're over paying more every year for the same basic job, Cap is a very solid replacement.

Why we started looking for a Loom alternative

Here's the thing. We did not wake up one day desperate to replace Loom. It worked. We used it. Clients understood it. The links were easy to send. Done.

But then the pricing started to feel a bit silly.

That tends to happen with tools that become the default. You sign up when the price feels fine, build the tool into your day-to-day work, and then one day you look at the bill and think, hang on... for this?

That was us.

We use video constantly. Quick client updates. Explaining a process. Showing someone where something has broken. Recording a training video so we do not have to repeat ourselves six times. Screen recording is part of how we work.

So this was not a casual swap. If we moved, the replacement needed to be simple, reliable, and genuinely easy to use. No clunky nonsense. No "great once you've watched fourteen setup tutorials" situation.

What Cap does well

Cap feels like it was built by people who understand why most of us use Loom in the first place.

We want to hit record, explain the thing, send the link, and move on with our lives.

That is the job.

Cap handles the essentials really well:

• Record your screen, take screenshots, use your webcam, or combine them.

• Share recordings quickly.

• Create cleaner, more polished videos with Studio Mode when you want something a bit more presentation-ready.

• Keep more control over your files, including storage options.

• Use it locally for free, or pay for extra cloud and team features if you actually need them.

• Send videos on your own domain link (for example, all of our ProjectBox videos are shared using links that start with videos.projectbox.com.au)

Worth noting, that "if you actually need them" part matters.

A lot of tools try to upsell you into features you barely touch. Cap, at least from our experience, feels a lot more sensible. You can keep things lean, or you can pay for the extras when the extras will genuinely save you time.

The migration objection, solved

This is the bit I think a lot of Loom users get stuck on.

Even if you're annoyed by the price, it is easy to think, "Sure, but all my old videos are in Loom, so now I'm trapped here forever."

Thankfully, no.

Cap lets you import your Loom library. That matters more than it sounds like it should.

Because the real blocker with switching tools usually is not the monthly cost. It is the admin. It is the thought of old Loom links no longer working once those videos are reimported into Cap, and having to sort out who still needs the new links.

That part is worth noting, but it is still a resharing job more than a migration disaster. The videos can come across. You just need to resend the new Cap links to the people who still need them.

If you can bring your existing library with you, the whole decision becomes much easier. Suddenly this is not a dramatic platform divorce. It is just a sensible move.

How the Loom import actually works

If you're moving a decent-sized library, this is the practical bit that matters.

We used the Loom Data Extractor Chrome extension to pull the shareable links out of Loom.

A few things worth doing so you do not create extra work for yourself:

• Scroll all the way to the end of your Loom video library before running the extension. If you do not load everything first, you will not capture everything.

• Run the extension and copy the exported data.

• Paste that data into a spreadsheet or Google Sheet.

• Pull out the share links and map them into Cap's import template.

• Split your CSV files before uploading. Cap imports 500 videos at a time, so do not hand it one giant file and hope for the best.

That one workflow turns the migration from "I cannot be bothered" into a pretty manageable admin task.

What to do if some videos fail to import

This is also worth mentioning because imports are rarely perfect.

If some videos fail because the links are messy or incomplete, copy the import review summary from Cap and paste it into Claude with your original file.

Then ask Claude to download all the failed files for you so they are ready to upload manually into Cap.

If you do not actually need those failed recordings to be shared again, you can also just store them elsewhere and move on. Not every old video needs a triumphant second life.

Why the privacy side matters too

One thing I like about Cap is the control.

If you are recording internal walkthroughs, client explanations, process docs, or team training, those videos are not fluff. They are part of how your business runs. They often include real client information, internal systems, and all the little behind-the-scenes details you do not want floating around in the wrong place. 

Cap gives you the option to connect your own storage, like Google Drive, so you have more ownership over where those recordings live.

For some businesses, that will be a nice bonus.

For others, especially if you are sharing sensitive info or trying to clean up your tech stack properly, that is a very good reason to take it seriously.

Who Cap is best for

I would not recommend switching tools just because it is trendy. That is how people end up with a tech stack held together by hope and browser tabs.

But I would absolutely recommend looking at Cap if you regularly use video for:

• Quick walkthroughs for clients.

• Async updates for your team.

• Bug reports and feedback.

• Demo videos.

• Training recordings and repeatable explanations.

Basically, if Loom is useful in your business but the pricing has started to grate, Cap makes a lot of sense.

It is especially appealing if you are the kind of person who likes practical tools, cleaner pricing, and a bit more control over your setup.

Our honest take after switching

We switched because Loom stopped feeling worth the money.

Simple as that.

Cap gave us the same core outcome we wanted, fast video messages and walkthroughs, without the same level of pricing frustration. It also gave us a few extra reasons to like it, especially around control, polish, and the fact that it does not feel like it is punishing you for wanting basic functionality.

Is it perfect for every business? Of course not. No tool is.

But if you are already side-eyeing your Loom bill, this is not one of those posts where I say "there are lots of great options depending on your needs" and leave you with homework.

My real recommendation is: try Cap.

If Loom has started to feel overpriced, Cap is the first alternative I would look at.

If you want the discount

Click here to get 20% off your first 12 months with Cap.

If you're reading this thinking, "Honestly, I am not just over Loom, I am over the whole pile of tools and would love someone to help me choose better ones", book a call.

That is a big part of the work we do. Not just picking software, but helping businesses build a setup that makes sense, gets used, and does not quietly bleed money every month.